FHCS integrates its education efforts into all of its programs. At each stage of a fair housing or tenant/landlord contact, efforts are made to explain their rights and obligations to the involved parties under the fair housing laws. These attempts at educating the public are the frontline efforts. They occur when the consumer is best prepared to receive information about the governing laws regarding their situation. FHCS also conducts regional public speaking engagements and seminars for licensed real estate professionals, landlords, property managers, social service agencies, lawyers, social clubs, block clubs, etc. Speaking engagements are scheduled upon request of the sponsoring party. Seminars are often scheduled with solicitation by FHCS through use of its mailing lists and those of other entities such as the Akron Health Department. All staff are trained to conduct public presentations and seminars within their area of expertise.
Public outreach is made through postcards mailed with water bills, bus signs, and the mailing of notices on FHCS events and activities. FHCS attends many community functions and staff members serve on numerous local committees. Local service agencies are contacted regularly through mutual referrals regarding client needs. Efforts are made to interest local journalists in reports and stories about FHCS activities and client situations. Corporate and community agencies are knit into the outreach network to ensure a wider spread of knowledge and service dissemination. FHCS has two staff persons, the Community Outreach Coordinator and the Research Specialist/Assistant to the Director who are responsible for outreach on the programs into the community.